Privacy policy

Last Updated: April 11, 2026

1. Introduction

Welcome to HomeSuit. This Privacy Policy explains how VELOCITYGLOBE CO LLC („Company“, „we“, „us“, „our“) collects, uses, discloses, and safeguards your personal information when you visit our website behomesuit.com (the „Site“) or make a purchase from our family clothing store. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for individuals in the European Union and the European Economic Area (EEA), as well as other global privacy frameworks.

By using our Site or providing us with your personal information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

2. Information We Collect

We collect the following categories of personal information:

2.1 Information You Provide Directly

Account information: name, email address, password, phone number, and delivery/billing addresses when you create an account or place an order.
Order information: products purchased, size, color, quantity, order history, and any special instructions.
Payment information: credit/debit card details (processed by our third-party payment processors, not stored by us), PayPal email, or other payment method data.
Communication data: any information you provide when you contact us via email (popular@behomesuit.com), through our contact form, or via social media.
Reviews and feedback: product reviews, ratings, survey responses, and testimonials you voluntarily submit.

2.2 Information Collected Automatically
When you browse our Site, we automatically collect certain technical information using cookies and similar tracking technologies:

Device information: IP address, browser type and version, operating system, device type, and screen resolution.
Usage data: pages viewed, time spent on pages, clickstream data, search queries, referring/exit pages, and date/time stamps.
Location data: general geographic location derived from your IP address (e.g., country or city level).

2.3 Information from Third Parties
We may receive information about you from:

Payment processors (to confirm payment status but not full card details).
Shipping carriers (to update delivery status and address verification).
Social media platforms (if you log in via social login or interact with our social pages, subject to those platforms‘ privacy policies).
Fraud prevention services.

3. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill your orders: process payments (in EUR), confirm order details, arrange shipping, provide order updates, and handle returns or exchanges.
To communicate with you: respond to your inquiries, send order confirmations, shipping notifications, and customer service messages.
To improve our Site and products: analyze usage trends, diagnose technical issues, personalize your shopping experience, and optimize product offerings.
For marketing purposes (with your consent where required): send you promotional emails about new arrivals, sales, and special offers. You may opt out at any time by clicking the unsubscribe link in any email or contacting us.
To prevent fraud and ensure security: detect and prevent fraudulent transactions, unauthorized access, and other illegal activities.
To comply with legal obligations: respond to lawful requests from public authorities, including tax, customs, and law enforcement agencies.
For other legitimate business purposes: such as data analysis, auditing, and internal record keeping.

4. Legal Basis for Processing (for EEA customers)

If you are located in the European Economic Area, our legal bases for processing your personal information are:

Contract performance: processing necessary to fulfill your order and provide our services (e.g., shipping, payment).
Legitimate interests: improving our Site, fraud prevention, direct marketing (subject to opt-out), and customer support.
Consent: for sending promotional emails and placing non-essential cookies on your device. You can withdraw consent at any time.
Legal obligation: for tax, customs, and compliance with court orders.

5. Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service providers: trusted third parties that help us operate our business, including payment processors (Stripe, PayPal), shipping carriers (DHL, UPS, FedEx, national postal services), email marketing platforms, IT hosting and analytics providers (e.g., Google Analytics), and customer service tools. These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.
Legal and safety purposes: if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud.
Business transfers: in the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the new owner. We will notify you via email or a prominent notice on our Site.
With your consent: any other purpose for which you have given explicit consent.

6. International Data Transfers

Our company, VELOCITYGLOBE CO LLC, is based in the United States (address: 325 Mockingbird Hill Rd, Louisville, KY 40207). Your personal information may be transferred to and processed in the United States or other countries where our service providers operate. For customers in the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your information. By using our Site, you acknowledge that your information may be transferred to countries outside the EEA that may have different data protection laws.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Account information: retained for as long as your account is active, plus a reasonable period thereafter for legal or business purposes.
Order information: retained for at least 7 years to comply with tax and accounting laws.
Marketing data: retained until you unsubscribe or request deletion.
Technical data (cookies, logs): retained for up to 26 months for analytics purposes.

After the retention period, we will securely delete or anonymize your information.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: request a copy of the personal information we hold about you.
Rectification: correct inaccurate or incomplete information.
Erasure (Right to be forgotten): request deletion of your personal information, subject to legal obligations (e.g., tax records).
Restriction: limit how we use your information in certain circumstances.
Data portability: receive your information in a structured, commonly used, machine-readable format and transmit it to another controller.
Object: object to processing based on legitimate interests (including direct marketing).
Withdraw consent: where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
Lodge a complaint: file a complaint with your local data protection authority (e.g., the ICO in the UK or your EU national DPA).

To exercise any of these rights, please contact us at popular@behomesuit.com. We will respond within 30 days. We may need to verify your identity before processing your request.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze Site traffic, and personalize content. Cookies are small text files stored on your device. You can manage your cookie preferences through our cookie banner when you first visit the Site, or via your browser settings. Essential cookies (necessary for the Site to function) cannot be disabled. For non-essential cookies (analytics, marketing), we obtain your consent before placing them. For more details, please see our Cookie Policy (available on our Site).

10. Children‘s Privacy

Our Site and products are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information without parental consent, please contact us immediately at popular@behomesuit.com. We will delete such information promptly.

11. Security Measures

We implement reasonable technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These include SSL encryption for data transmission, secure servers, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

12. Third-Party Links

Our Site may contain links to third-party websites, such as social media platforms or payment providers. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

13. Do Not Track Signals

Our Site does not respond to Do Not Track (DNT) signals because there is no consistent industry standard for handling them. You may set your browser to refuse cookies as described in Section 9.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be posted on this page with a revised „Last Updated“ date. For significant changes, we will notify you via email or a prominent notice on our Site. Your continued use of the Site after the effective date constitutes acceptance of the updated policy.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: popular@behomesuit.com
Company: VELOCITYGLOBE CO LLC
Address: 325 Mockingbird Hill Rd, Louisville, KY 40207