Contact Us

Thank you for your interest in HomeSuit. We value every customer and are committed to providing prompt, helpful support. Please find our contact information below.

Customer Service Email

For all inquiries, including order questions, returns, exchanges, product information, and general support, please email us at:

popular@behomesuit.com

We strive to respond to all emails within 24 business hours (Monday through Friday, excluding public holidays). Emails sent over the weekend will be answered on the following business day.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM CET (Central European Time)

We are closed on weekends and major European public holidays.

Frequently Asked Questions (FAQs)

Before contacting us, you may find an answer to your question in our:

Shipping Policy
Return Policy
Privacy Policy
Terms of Service

These policies are available on our website and cover most common inquiries regarding delivery times, returns, payment methods, and order changes.

Mailing Address (Company Registration & Legal Notices)

VELOCITYGLOBE CO LLC
325 Mockingbird Hill Rd
Louisville, KY 40207
United States

Please note that this address is for legal correspondence and company registration purposes only. We do not accept product returns at this address unless you have received specific instructions from our customer service team. To return an item, please first contact us at popular@behomesuit.com to obtain the correct return shipping address.

Contact Form

You may also reach us by completing the contact form below. Please provide your order number (if applicable) and a detailed message so we can assist you efficiently.

[Contact form fields will be added here – typical fields: Name, Email Address, Order Number (optional), Subject, Message, Submit button]

All form submissions are subject to our Privacy Policy.

Order Inquiries

For questions about an existing order, please include your order number in the subject line or message body. This helps us locate your order quickly. You may also log into your account (if you created one) to view order status and tracking information.

Business & Partnership Inquiries

For wholesale, affiliate, or other business partnership opportunities, please email us at the same address: popular@behomesuit.com, with the subject line „Business Inquiry“.

Data Protection & Privacy Questions

If you have a request regarding your personal data (access, rectification, deletion, etc.), please email us with the subject line „Privacy Request“. We will handle your request in accordance with our Privacy Policy and applicable data protection laws.

Response Commitment

We aim to acknowledge your inquiry within 1 business day and provide a complete resolution or answer within 2-3 business days. During high-volume periods (e.g., holiday sales), response times may be slightly longer. We appreciate your patience.

Thank you for choosing HomeSuit.